View or reassign requests for information

Learn how to view Requests for Information associated with your organisation or reassign from one portal user to another

Tips

  • These steps can be performed by Permission Administrators only.
  • Only Requests for Information (RFI) with application contacts who are associated with the same organisation as the Permission Administrator will be displayed.

How to view Requests for Information associated with an organisation

1. Sign in to the EPA portal

EPA permission administrators portal sign in

2. Navigate the My organisation menu

Select the My organisation menu, then select the Request for Information – Permissions, Exemptions, ADD, BEP, Waste Designations item.

Navigate the My organisation menu

3. View Request for Information list

On the Request for Information – Permissions, Exemptions, ADD, BEP, Waste Designations page, a list of requests is displayed.

These Requests for Information have been created by Portal users who are associated with your organisation.

View Request for Information list

How to assign Requests for Information to a different contact

1. Sign in to the EPA portal

EPA permission administrators portal sign in

2. Navigate the My organisation menu

Select the My organisation menu, then select the Request for Information – Permissions, Exemptions, ADD, BEP, Waste Designations item.

Navigate the My organisation menu

3. Select a Request for Information to assign

On the My Organisation's Requests For Information page, a list is displayed.

The list shows Requests for Information whose contacts are Portal users associated with your organisation.

Find an RFI on the list, and then select the small arrow at the right side of the table. Select Reassign from the pop-up menu.

Select a Request for Information to assign

4. Open the list of RFI contacts

On the RFI - Reassign page, select the magnifying glass to open the list of your organisation’s Portal users.

List of RFI contacts

5. Select a new RFI contact

A list of your organisation’s Portal users will be displayed on this page. Scroll down the list to locate a suitable a new RFI contact and then select the circle to the left of their name.

Next, click the Select button.

Select a new RFI contact

6. Submit the new RFI contact selection

Back on the RFI - Reassign page, select the Submit button.

Submit the new RFI contact selection

7. Confirm the Request for Information has been reassigned

Back on the My Organisation's Requests For Information page, verify that the Request for Information has been successfully assigned to a new contact.

Confirm the Request for Information has been reassigned

8. Receive confirmation email

Check your email inbox for a notification from EPA Victoria regarding the assignment of the Request for Information.

Confirmation email

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